/* Copyright (C) 2026 Toutatis Limited <contact@toutatis.eu>
 *
 * SLA badges and ticket card panel.
 */

.tothelpdesk-sla {
	display: inline-block;
	padding: 1px 7px;
	border-radius: 10px;
	font-size: 0.85em;
	font-weight: 600;
	line-height: 1.5;
	white-space: nowrap;
	border: 1px solid transparent;
}

.tothelpdesk-sla-ok {
	background-color: #e6f4ea;
	border-color: #b7dfc4;
	color: #1e7e34;
}

.tothelpdesk-sla-warn {
	background-color: #fff4e0;
	border-color: #f5cf8b;
	color: #94620a;
}

.tothelpdesk-sla-late,
.tothelpdesk-sla-breached {
	background-color: #fdecea;
	border-color: #f3b4ae;
	color: #b3261e;
}

.tothelpdesk-sla-met {
	background-color: #e6f4ea;
	border-color: #b7dfc4;
	color: #1e7e34;
}

.tothelpdesk-sla-paused {
	background-color: #eceff1;
	border-color: #cfd8dc;
	color: #546e7a;
}

/* --- Ticket card panel --- */

.tothelpdesk-sla-panel {
	margin: 0 0 12px 0;
	padding: 10px 12px;
	border: 1px solid #ddd;
	border-radius: 6px;
	background-color: #fbfbfb;
}

.tothelpdesk-sla-panel-head {
	display: flex;
	align-items: center;
	gap: 10px;
	margin-bottom: 6px;
}

.tothelpdesk-sla-panel-title {
	font-weight: 700;
	text-transform: uppercase;
	font-size: 0.8em;
	letter-spacing: 0.04em;
	color: #555;
}

.tothelpdesk-sla-panel-policy {
	font-size: 0.85em;
	color: #777;
}

.tothelpdesk-sla-panel-badge {
	margin-left: auto;
}

.tothelpdesk-sla-table {
	width: 100%;
	border-collapse: collapse;
}

.tothelpdesk-sla-table td {
	padding: 3px 6px 3px 0;
	border: none;
	font-size: 0.9em;
}

.tothelpdesk-sla-cell-label {
	color: #666;
	width: 40%;
}

.tothelpdesk-sla-cell-date {
	white-space: nowrap;
}

.tothelpdesk-sla-cell-note {
	text-align: right;
}

.tothelpdesk-sla-panel-foot {
	margin-top: 6px;
	font-size: 0.82em;
	color: #777;
}

.tothelpdesk-ai-panel .tothelpdesk-ai-section {
	margin-top: 0.75rem;
}

.tothelpdesk-ai-panel .tothelpdesk-ai-chips {
	margin-top: 0.35rem;
}

.tothelpdesk-ai-panel .tothelpdesk-ai-list {
	margin: 0.35rem 0 0 1.2rem;
}